Football basketball

Ticket Policies

Payment for Tickets

  • The UC Athletics Ticket Office accepts cash, check, credit card (Visa, MasterCard, Discover or American Express).
Address Changes
  • All address changes must be submitted in writing to the UC Athletics Ticket Office and can be sent via mail or email to uc.tickets@uc.edu. The University of Cincinnati will not be responsible for mail not received or returned due to an incorrect address.
Lost/Misplaced Tickets
  • Lost or misplaced tickets may be reissued at the discretion of the ticket office. The UC Athletics Ticket Office will only replace tickets for the purchaser/season ticket holder.
Refunds & Exchanges
  • There is a no Refund and no Exchange policy on all tickets.
Stadium Entry & Re-Entry
  • The University of Cincinnati mandates that once admitted to the arena, no ticket holder shall be permitted to leave and re-enter the facility on that ticket.
Tickets
  • All persons, excluding children three years of age and under who do not require a seat, must have a ticket for admission to the stadium.
Ticket Scanning
  • All tickets will be electronically scanned to verify authenticity. Patrons assume all risks for tickets purchased through sources other than the UC Athletics Ticket Office.