Football basketball

    Ticket Policies

    Payment for Tickets

    • The UC Athletics Ticket Office accepts cash, check, credit card (Visa, MasterCard, Discover or American Express).
    Address Changes
    • All address changes must be submitted in writing to the UC Athletics Ticket Office and can be sent via mail or email to uc.tickets@uc.edu. The University of Cincinnati will not be responsible for mail not received or returned due to an incorrect address.
    Lost/Misplaced Tickets
    • Lost or misplaced tickets may be reissued at the discretion of the ticket office. The UC Athletics Ticket Office will only replace tickets for the purchaser/season ticket holder.
    Refunds & Exchanges
    • There is a no Refund and no Exchange policy on all tickets.
    Stadium Entry & Re-Entry
    • The University of Cincinnati mandates that once admitted to the arena, no ticket holder shall be permitted to leave and re-enter the facility on that ticket.
    Tickets
    • All persons, excluding children three years of age and under who do not require a seat, must have a ticket for admission to the stadium.
    Ticket Scanning
    • All tickets will be electronically scanned to verify authenticity. Patrons assume all risks for tickets purchased through sources other than the UC Athletics Ticket Office.